Got questions? This way.
Find answers to common questions about our services. We aim to provide you with clear and helpful information.
General questions:
Find answers to common questions about Otoshi, including who we are, where we operate, and how to get in touch. Everything you need to know about our platform and services is right here.
Otoshi is an online-first platform, accessible from anywhere in the world. Our registered company address is in Albuquerque, New Mexico, USA, but all of our services are delivered digitally, so you can use Otoshi from your home, office, or on the go.
Our platform is available 24/7, allowing you to create, edit, and improve content anytime. Customer support is available Monday to Friday, 9:00 AM – 6:00 PM (GMT+1) for live assistance.
You can reach us via:
Email: support@otoshiai.com
Call us: +18312788746
Yes! Many of our users have shared positive feedback on how Otoshi improved their productivity and writing quality. You can read reviews on our Testimonials page or on our social media channels.
Absolutely. We offer a 7-day free trial, allowing you to explore all features risk-free. If you encounter any issues or are unsatisfied, our team will work with you to find a solution.
Service details:
Learn more about the specifics of our services, including how to schedule appointments, what to expect during consultations, and the customization options available to meet your needs.
Otoshi operates fully online, so there’s no traditional appointment required. For personalized guidance or onboarding, simply book a session via our website’s contact form or schedule a one-on-one consultation with our support team.
During your first consultation, we’ll:
Understand your content goals
Walk you through Otoshi’s features
Provide tips for maximizing productivity
Answer any questions about AI tools and best practices
Yes! Otoshi allows you to customize content output, including tone, style, length, and format. You can also request specialized features or workflows to suit your personal or business requirements.
Most content is generated instantly, while more complex or customized outputs may take a few minutes. Any consultations or support requests are usually responded to within 24 hours.
Since Otoshi is AI-driven, content creation happens immediately, giving you instant results. For personal consultations or custom projects, we strive to accommodate same-day requests when possible.
Procedures:
Understand our policies and procedures, including cancellation policies, warranties, confidentiality measures, and payment methods. We strive to make our processes transparent and straightforward.
Subscriptions can be canceled at any time via your account dashboard. Once canceled, you will continue to have access until the end of your current billing cycle, and no further charges will be applied.
While we cannot guarantee specific outcomes for content performance, Otoshi guarantees high-quality AI-assisted writing and full access to all features during your subscription. Our 7-day free trial allows you to test the service risk-free.
All user data and content are treated as strictly confidential. We use secure servers and encryption to ensure your information is safe, and we do not share your content with third parties.
For personalized consultations or support calls, you can reschedule through the scheduling link sent in your confirmation email or by contacting support directly.
Refunds are available within the 7-day trial period. For paid subscriptions after the trial, we handle refunds on a case-by-case basis, focusing on customer satisfaction.